A solid or steady purple light or LED on your charger means your charger is in boot-up mode 🔄
If the light does not change after 90 seconds, please restart your charger (see Restarting the charger)
Once it has been restarted at the RCD/RCBO then leave the charger powered on for a minimum of 15 minutes. ⏱️
If there is no change after 15 minutes, please try the below where applicable.
Hardwire Connected 🔌
Hardwire/Ethernet/Cat5
- Switch off the power to the charger at the RCD/RCBO. Need help identifying your switchgear? Please refer to What is Switchgear?
- Switch off your Wi-Fi router using the power button or at the mains.
- Unplug the ethernet cable from the router.
- Turn the router and the charger back on and allow it 90 seconds to finish the boot-up sequence.
If successful ✅ (Flashing Purple light)
- Reconnect the ethernet cable.
- Wait 2 minutes for the light to go white.
If unsuccessful ❌ (Solid Purple)
- Please contact us here: Submit a request – Indra Renewable Technologies Ltd
Flashing purple – Connectivity
Any other colour – What the lights on the charger mean
Cellular or Wi-Fi Connected 🛜
📶 If you have a cellular or Wi-Fi module installed, please contact us here: Submit a request – Indra Renewable Technologies Ltd