How to restart the charger

Step-by-step instructions for safely restarting your Indra charger.
 

To restart your charger  🔄

Restarting your charger is sometimes referred to as rebooting or power cycling it. All three terms mean the same thing.

1. Ensure your vehicle is NOT connected to the charger 🚗
2. Turn OFF the RCD/RCBO (circuit breaker) for the unit. This is usually clearly labelled in your consumer unit/fuse box. If you’re unsure which switch controls your charger, find out how to identify your charger’s switchgear.
3. Leave the unit powered OFF for 30 seconds ⏱️
4. Turn the RCD/RCBO back ON
5. Wait while the charger completes its boot-up sequence. It will display a solid purple light during this process and should then change to a solid white light.

If the charger continues to show a solid purple light for more than 90 seconds, follow our solid purple light troubleshooting guidance.