Danielle

What is Fleet at Home? ⚡🏠Fleet at Home is a service that makes it easy for businesses to cover the cost of their drivers’ EV home charging.✅ No out-of-pocket costs – Instead of drivers paying upfro...

How to Link Your Indra Charger to Allstar Homecharge ⚡🏠Once your Indra charger is installed at home, follow these steps to activate your Allstar Homecharge solution:✅ Step 1: Receive Your Invitatio...

OnboardingSetting schedulesSetting your charging preferencesCost reportingLocking your chargerBoost /Urgent ChargeTroubleshootingFAQs OnboardingBefore you start you MUST have an Indra App account t...

Number plate is not recognisedCan't add a second vehicle Vehicle data is incorrect Changing the vehicle in the app My number plate is not recognised in the app 🚗❓Numberplate/Car Registration/Can't ...

🔄 Stuck in a Verification Loop? Here’s How to Fix It! If you click the email verification link and it just loops back to the “Send Verification” page, try these steps: ✅ Option 1: Clear the App C...

How to set up Intelligent Octopus Go Charging with Intelligent Octopus Go Setting your charging preferencesCost Reporting Locking Your Charger Boost / Bump Charging FAQs Troubleshooting How to set ...

What is Solar ModeEnabling Solar ModeHow Solar mode worksCustomer advises that Solar is 'not working'.CT placement for SolarBattery IssuesSolar and Tariff Integrations What is Solar Mode🌞🔌Solar Mod...

Wi-Fi Connected  WPS Pairing  Bluetooth Pairing Cellular Connected  Ethernet Connected    If your charger shows a flashing purple light, it means your charger is offline and has lost its internet ...

Primary LEDs Status LEDs Freezing Lights  Primary Light (Logo/Lozenge) Solid White - ReadyThe charger is ready to goFlashing White - ConnectingThe charger is online (has an internet connection) but...

A solid or steady purple light or LED on your charger means your charger is in boot-up mode 🔄 If the light does not change after 90 seconds, please restart your charger - Restarting the charger Onc...