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Charging schedules: how they work


In this article

Default Schedules

Setting Schedules

Vehicle Schedules

Random Delay
 


Default Schedules ⚡

The charger will come with a default charging schedule, as required by the 2022 Smart Charging Regulations. This schedule is designed to reduce electricity demand during peak times and support a more efficient energy grid.

However, the default schedule may not be the best fit for your lifestyle or electricity tariff. We recommend creating your own charging schedule once your charger has been installed and connected to the Indra app. 

After setting up your Indra account, you can create a recurring charging schedule. Choose the days and times you would like your vehicle to charge, and your charger will automatically start charging during those periods whenever your vehicle is plugged in.

 

Setting Schedules  📅

The Indra app allows you to create charging schedules based on:

  • Time and day of the week🕒
  • Energy required (kWh)⚡
  • Distance required (miles or km)📍
  • Spend limit (£)💰

To create a schedule go to the 'Schedule' view on the main navigation bar at the bottom of the app and click 'Create a new schedule'. The app will prompt you to create a schedule to suit your specific needs. 


For more guidance on how to set a schedule, read Setting a charging schedule.
 


Vehicle schedules  🚗

Many electric vehicles include their own charging schedules. We recommend managing all charging schedules through the Indra app and leaving any vehicle charging schedules disabled.

If charging schedules are configured in both the vehicle and the Indra app, they may conflict with each other and prevent charging from operating as expected.

If a charging schedule is set in your vehicle but not on the charger, charging may fail because the charger will not offer power outside of a configured charging schedule. For the most reliable charging experience, use the Indra app as your single source for scheduling.
 


Random Delay ⌛

As part of the UK Smart Charging Regulations, smart chargers must apply a randomised delay when starting or stopping a scheduled charging session. This means your charger may not begin or end charging at the exact time shown in your schedule. Instead, a random delay of up to 10 minutes will be applied.

Example

Scheduled charging window: 00:30 - 04:30

  • Charging may start anytime between 00:30 and 00:40
  • Charging may stop anytime between 04:30 and 04:40

This is a legal requirement that applies to all compliant smart chargers and helps reduce sudden demand on the electricity grid.

 


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