User Guide for Linking to Allstar Homecharge

How to Link Your Indra Charger to Allstar Homecharge ⚡🏠

Once your Indra charger is installed at home, follow these steps to activate your Allstar Homecharge solution:

✅ Step 1: Receive Your Invitation

• Your fleet manager will confirm your charger is installed and ready.
• They’ll assign you access via their management portal.
• You’ll receive an email with a link to start setup.

✅ Step 2: Complete Your Homecharge Account Setup

Click the link in your email and provide:

• ✔ Accept the driver terms & conditions (allows access to your charge point data and payments to your energy supplier).
• ✔ Your home address.
• ✔ Upload a copy of your latest energy bill (must include address, account number, tariff name & rate, MPAN number, and VAT details).
• ✔ Details of your Indra charger (manufacturer, model, and MAC address found on the front of the charger).
• ✔ Your vehicle details (make, model, registration number).
• ✔ Your mobile number (for payment notifications).

✅ Step 3: Link Your EV Card

Your fleet manager will assign your Allstar EV card to your Homecharge account for billing and reimbursement.

✅ Step 4: Start Charging!

• Plug in and charge as normal using your Indra charger.
• All sessions are automatically captured and logged as business charging.
• Personal charging should be recorded separately.

Reimbursement Timeline ⏳

• Current Month: You charge your EV at home.
• 15th of Next Month: Allstar credits your energy supplier for last month’s charging costs. You’ll get a text with the credit amount.
• Following Month: Your energy bill arrives with the credit applied.

Managing Business vs Personal Charging 🚗

If you have multiple vehicles or mix business and personal use, your fleet manager can enable Multi-EV Mode in your Allstar driver portal.
With Multi-EV Mode, all sessions default to personal unless marked as business.