Danielle
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Recent activity by Danielle-
Octopus Agile
What is Agile Octopus?⚡Octopus Agile is flexible smart tariff that tracks wholesale prices, these prices can change every 30 minutes. 📊Instead of paying a fixed electricity rate, prices change thro...
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No Live Charging Progress
If the app is not showing any live charging progress, please check the following: 1. Vehicle Linked to Account 🚗 Ensure a vehicle is added and active within the account. To check this, go to ...
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Creating an Account
The below shows you the process of onboarding and creating an Indra Charger Account. 📲 Download the Indra App There is a QR code on the front of the charger with a QR code which will take you to th...
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Types of Tariffs
What types of tariffs are there? Fixed Time of use Agile Smart Charging Tariffs How does Indra handle tariffs? What types of tariffs are there? ⚡💡Within the UK there are four major types of tariffs...
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How do I have the app on a second mobile device?
Need to use the Indra app on another phone or tablet? Or maybe your partner or family member wants to use the charger but can’t link their own account? The Indra app currently only allows one ...
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Unlocking a charger that has gone offline
If you charger has gone offline and is still locked in the app, please follow these steps: Turn OFF both the charger (at the RCD) and your Wi-Fi router. 🔌Once the Wi-Fi has fully disconnected, turn...